If you choose to correspond with us through email (including our website contact form), we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of all other e-mail information. Such information may be stored on our e-mail servers and on Trevilon machines, including laptops and other handheld devices. You may request access to all e-mail information that we have stored in our records by emailing email@example.com or calling our corporate headquarters at +1-936-647-1910.
Trevilon does not collect information from users from its main website other than that obtained through Google Analytics. Trevilon may use Google Analytics data to improve our website and better serve our customers.
Trevilon maintains sub-domains that collect information about registered users as follows:
- CIDCR: Trevilon maintains ISO's Central ITS Data Concept Registry. Trevilon maintains the following information regarding users of this website: username, e-mail, first name, last name, company, phone, and country.
- Mantis: Trevilon maintains a database of bugs reported on NTester. This system maintains the following information regarding registered users: username, real name, e-mail.
- VirtualDevice: Trevilon maintains a VirtualDevice simulator of NTCIP devices for the purpose of testing central systems. The software maintains the following information regarding registered users: username, e-mail.
Trevilon also maintains data about consulting and software business contacts obtained through phone calls, business cards, and other common sources of information exchange and is stored using standard contact management software; some of this information may also appear in MS-Word and other files as necessary to provide project references.
We use personal information for purposes of assigning and managing licenses, providing customer service, advertising past work performance, contacting business partners, and making available other products and services including software upgrades. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services, and products that may interest you. The lists used to send you product and service offers are developed and managed under our corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you can notify us at any time of your desire not to receive these offers.
Disclosure to Third Parties
|Hostgator||Website hosting||All data entered through the website or via e-mail|
|Backblaze||Off-site data backup||For license holders of NTester: Name, e-mail address, end of maintenance date. For others: information as stored in contact management software.|